Frequently Asked Questions
Answers to all your questions at il444
From deposits and withdrawals to VIP benefits and mobile use — all questions about il444 are answered right here.
il444's FAQ page is a collection of the most frequently asked questions from our players. Detailed information is organised here on how to deposit and withdraw, VIP tiers and weekly cashback, and tips for using il444 on a smartphone. If you don't find an answer, contact us via 24/7 live chat or at [email protected] — we are always here for you.
Category 01
Money Withdrawal
Processing a withdrawal request usually takes between 15 minutes and 2 hours. If the money hasn't arrived within that time, first check the balance and transaction history in your bKash or Nagad account. If there is still an issue, contact il444 live chat and mention your request ID — our team will resolve it promptly.
Withdrawals at il444 are generally completed within 15 minutes to 2 hours. Withdrawals via bKash and Nagad are the fastest. Bank transfers may take slightly longer depending on the processing time of the specific bank. For all methods, we ensure payment is made as quickly as possible.
The minimum withdrawal amount at il444 is ৳1,000. Withdrawal requests below this amount will not be accepted. Make sure your account has a sufficient balance, and withdrawals can only be processed once the wagering requirements on any active bonus have been met. If you have any questions, ask us via live chat.
Yes, you must use a bKash, Nagad, or Rocket account registered in your own name for withdrawals. Withdrawing to a third-party account is against il444's security policy. Withdrawing to an account in your own name makes the process faster and safer, and avoids any verification complications.
There are currently four withdrawal methods available at il444: bKash, Nagad, Rocket and bank transfer. For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank are supported. The minimum withdrawal is ৳1,000 for all methods.
Category 02
VIP & Cashback
il444 has a total of 5 VIP levels: Bronze (up to 0.2% weekly cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%), and Diamond (1.0%). The cashback rate increases at each level, and higher tiers come with priority support, special promotions, and exclusive benefits.
Your VIP level at il444 increases automatically as you play games regularly. The more active you are, the faster you can reach higher tiers. Starting from Bronze, you can progress step by step through Silver, Gold, Platinum, and up to the highest Diamond level. Greater benefits await at every step.
Each week, il444 provides cashback at a set rate based on your gaming activity. For example, if you are on the Gold tier, you can receive up to 0.6% cashback. The cashback amount is credited directly to your account, and you can use it in your next game or withdraw it. Contact live support for specific terms.
The Diamond level is il444's highest VIP tier, where you can receive up to 1.0% weekly cashback. In addition, Diamond members enjoy priority live chat support, special personalised offers, and exclusive promotional opportunities. Reaching this level is a significant milestone for any player.
Your VIP level depends on your overall gaming activity. If you are inactive for a long period or play infrequently, your tier may come under review. Staying active regularly makes it easier to maintain the level you have earned. Contact il444 via live chat or email for more details.
Category 03
Money Deposit
Deposit amounts generally appear in your il444 account within a few minutes. If the balance has not updated within 15–20 minutes, get the transaction reference number from your bKash, Nagad, or Rocket app and report it via live chat or at [email protected]. Our team will verify it quickly and resolve the issue.
To deposit with Nagad at il444, first log in to your account, then go to the deposit section and select Nagad. Send the payment from your Nagad app to the number shown and save the reference number. The minimum deposit amount is ৳100. Once the transaction is complete, your balance will be updated within a few minutes.
To deposit with bKash, log in to your il444 account and select bKash in the deposit options. Complete the payment from your bKash app to the il444 merchant number shown. The deposit amount must be at least ৳100. After a successful transaction, your il444 account balance will be updated automatically.
il444 currently supports four popular payment methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, various banks can be used including Dutch-Bangla Bank, Islami Bank, and BRAC Bank. The minimum deposit is ৳100 for all methods.
Yes, a 100% welcome bonus is available on your first deposit at il444, up to a maximum of ৳8,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus — giving you a total balance of ৳2,000. The wagering requirement for the bonus is just 20 times the bonus amount. For a ৳1,000 bonus, placing ৳20,000 in bets makes the bonus winnings withdrawable.
Category 04
Mobile Use
Pages can load slowly when old cache has accumulated in the browser. To fix this, go to your phone's browser settings and click the "Clear Cache" or "Clear Browsing Data" option. Then close the browser, reopen it, and refresh the il444 page. If the problem persists, check your network connection or try using Wi-Fi instead of mobile data.
il444 runs smoothly on any modern device — Android and iOS smartphones, tablets, and Windows or Mac computers. No special app download is required; the full experience is available from an updated version of Chrome, Firefox, or Safari. Some games may be limited on older Android versions.
Yes, il444 can easily be added to your phone's home screen. On Android, open il444 in Chrome, then select "Add to Home Screen" from the menu (three dots). On iPhone, open it in Safari and choose "Add to Home Screen" from the share icon. This creates a shortcut that works like an app, so you don't have to search for it in the browser every time.
Almost all games on il444 run fully in a mobile browser. Slot games, live casino, cricket betting, and bingo can all be enjoyed easily on a smartphone. For the best experience, use the latest version of Chrome or Safari and ensure you have a stable internet connection.
If you are having trouble logging in on mobile, first clear the browser's cache and cookies and reload the page. If you can't remember your password, use the "Forgot Password" option. If VPN is active, turn it off. If the problem is still not resolved, contact il444 live chat support or reach us at [email protected].
Still have questions?
il444's expert support team is ready to help you seven days a week, 24 hours a day. Assistance is available in both Bengali and English.
24/7 Live Chat
[email protected]